MEET POLLY
Polly answers live calls, qualifies buyer intent, creates records, and prepares the team with the context they need before follow-up.
Demo call
2:33 recording
The proof is the pairing: a real call, a readable summary, and a record the team can act on.
What Polly captures
Caller
James Carter
Intent
Finance quote
Next action
Sales follow-up
Squawker answers every call. Every lead qualified.
Caller paths
The caller path matters. A new buyer may need qualification. A known prospect may need a fast handoff with context.
Path 1
Polly answers the call, understands why the person reached out, asks only the questions needed for the next step, and creates a qualified prospect or lead when the conversation is useful.
Polly listens for
sales, service, quote, appointment, finance, support, and after-hours intent
The record includes
caller details, summary, transcript, source context, qualification notes, and next action
The team sees
what the caller asked for and what should happen next
Path 2
Polly does not force known callers back through qualification. She gathers the reason for the call, checks the context, and prepares a warm handoff so staff know who is waiting and why.
Polly listens for
the caller identity, current need, urgency, and who should receive the handoff
The record includes
updated notes, linked prospect or lead, handoff reason, and follow-up task
The team hears
who is on the line and what they are calling about before they speak
Handoff context
Polly can tell the staff member who is waiting and what they need, so the team is not starting from a cold transfer or a vague note.
Warm handoff brief
Ready for staffJames Carter is on the line.
He is asking about a Triumph 1200 RS finance quote.
He has already shared budget timing and preferred contact details.
The point is not to block callers behind a menu. Polly gathers enough context so the next human conversation starts warm.
CRM output
A useful call should create or update the customer context the team already needs: intent, qualification, summary, timeline, and follow-up.
What the caller wants, how ready they are, and which details matter for the next conversation.
Transcript, summary, call outcome, and messages stay attached to the same record.
Tasks and handoffs make the next step visible instead of relying on someone to remember the call.
Quality controls
Buyers care about useful records, not a larger pile of contacts. Polly uses caller signals and account rules to separate qualified demand from noise, duplicates, and unclear intent.
Polly can reduce low-quality records by separating wrong numbers, tests, spam, and unclear intent from useful demand.
When the person may already exist, Polly can update the record or prepare a handoff instead of creating unnecessary duplicates.
Account rules decide when a human should take over, which team receives the handoff, and what context should travel with it.
The Knowledge Engine keeps Polly inside approved facts, business behavior, and handoff policy instead of improvising unsupported answers.
Call sequence
The call path is designed around the job the buyer expects your team to complete after the conversation.
Polly starts from account knowledge, greeting rules, escalation policy, and the current business context before the conversation begins.
She identifies the reason for contact without pushing the caller through a rigid menu or asking questions the team does not need.
New demand can become a qualified prospect or lead. Known callers can move toward a handoff, task, or record update.
The call summary, transcript, source context, qualification notes, and next action stay attached to the customer record.
The team gets a clear next step instead of a vague note: call back, send a quote, book an appointment, review finance, or escalate.
Built on best-in-class voice + AI infrastructure
Platform connection
Voice is the first interaction. Squawker keeps the details useful after the call ends.
Prospects, leads, tasks, owners, timelines, and handoffs stay attached to the customer conversation.
Recording, transcript, summary, intent, and outcome make the call reviewable after it ends.
Account knowledge, DNA settings, prompt rules, escalation policy, and approvals govern how Polly behaves.
$1.50 per generated prospect or lead, with exclusion rules for wrong numbers, duplicates, and other noise.
Product evidence
These views show how the call context remains visible after Polly finishes the conversation.
FAQ
Yes. Polly can capture the context, create the record, and route follow-up or escalation to the right team.
Wrong-number detection, repeat handling, and qualification rules reduce records that do not become billable opportunities.
Yes. Polly can use account-level context and routing rules so multi-location teams can keep handling consistent without erasing local needs.
Polly is connected to CRM records, follow-up tasks, attribution, and governed knowledge, so the value continues after the call ends.
Polly uses DNA configuration, account overrides, prompt rule tiers, and deterministic prompt compilation before the conversation begins.
Public pricing is $1.50 per generated prospect or lead, with exclusion rules for wrong numbers, tests, duplicates, and other non-commercial records.
Next step
