On the job
The owner is fitting, fixing, driving, serving, or selling, and the phone still rings.
Small business automation
Keep working. Polly answers.
Squawker gives owner-led businesses an always-on intake layer for calls, bookings, quote requests, callbacks, and urgent jobs.
Squawker answers every call. Every lead qualified.
Why calls get missed
The phone rings when the owner is doing the work.
Small businesses do not miss calls because they do not care. They miss calls because the person who can answer is fixing, fitting, serving, driving, quoting, or closing up.
During a rush
Customers call while the team is at capacity, not when someone is waiting by the desk.
After hours
Quote requests, bookings, urgent jobs, and callbacks arrive long after the day was supposed to end.
Who this is for
Answering coverage bigger businesses have had for years, now practical for owner-led teams.
Use the same core intake pattern across very different local businesses: answer quickly, understand the need, and make the next action obvious.
Builder on site
Capture quote details while tools are out and customers are waiting for a reply.
Restaurant in service
Answer booking, opening-time, catering, and table questions during the lunch or dinner rush.
Plumber in a van
Collect the problem, location, urgency, and callback details without pulling over for every call.
Dealer on the floor
Handle product, service, finance, or availability calls while staff are already with customers.
Clinic or salon desk
Give appointment and callback requests somewhere reliable to land when the front desk is busy.
Automation flow
From missed call to booked job, quote request, callback, or handoff.
Polly is not there to trap customers in a phone menu. She captures enough context to keep work moving, then Squawker turns the conversation into something the team can act on.
- 01
Polly answers
The call is picked up on the configured number, after-hours path, or overflow route.
- 02
The need is understood
Polly asks enough to know whether this is a booking, quote, callback, update, or urgent job.
- 03
The work is created
Squawker creates the task, record, handoff, or message thread with the useful context attached.
- 04
A person takes over when needed
The team gets a warm handoff instead of a cold voicemail and a mystery number.
Customer experience
No voicemail dead end. No cold callback.
Customers get a fast response, the business gets the details, and a person can still take over when the conversation needs judgment, urgency, or care.
What the caller feels
- The call is answered quickly.
- The reason for calling is understood.
- Booking, quote, or callback details are captured.
- A person is still available when needed.
What the owner sees
- A clear summary of the request.
- The customer need and urgency.
- The next action: call, quote, book, or hand off.
- The owner or team responsible for follow-up.
Simple setup
Start with one phone path the business already understands.
A small business does not need to launch every workflow at once. Start with the calls or messages that are easiest to lose, then expand once the team trusts the intake path.
Choose one path first
Start with missed calls, after-hours calls, booking requests, quote requests, or inbound messages.
Approve the answers
Set the basic business details, common questions, and moments when Polly should not improvise.
Set handoff rules
Decide what gets booked, what gets a callback, what becomes a task, and what needs a person fast.
Commercial confidence
Pay for useful demand, not every interruption.
Public pricing is tied to generated prospects or leads, with exclusions for wrong numbers, spam, tests, duplicates, and other noise.
FAQ
Questions busy owners ask before letting Polly answer.
The first version should feel practical: one path, clear rules, visible follow-up, and a person available when the conversation needs it.
Next step
Give the business a front desk without hiring one.
Is this only for trades?
No. The page is for owner-led and small teams where the phone interrupts real work: trades, restaurants, local dealers, clinics, salons, and service businesses.
Can customers still reach a person?
Yes. Polly can gather the reason for the call, then route or brief a person when the conversation needs a human response.
Do we need a CRM first?
No. You can start with Squawker as the place where calls, tasks, messages, and follow-up live, or route qualified context into an existing CRM after setup.
What should we automate first?
Start with the demand path that hurts most when it is missed: after-hours calls, quote requests, booking requests, urgent jobs, or inbound messages.
How does pricing work for a small business?
Public pricing is tied to generated prospects or leads, with exclusions for noise such as wrong numbers, spam, tests, and duplicates.