Squawker
Legal Documentation

Privacy Policy

Last Updated: February 16, 2026 • Squawker Inc., a Delaware corporation

1Introduction

Welcome to Squawker. This website and our services are provided by Squawker Inc. ("we", "our", or "us"), a Delaware corporation. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your data when you use our website and services.

We operate globally and aim to comply with applicable privacy and data protection laws, including (where relevant) the EU GDPR, UK GDPR, and applicable US state privacy laws. We will update this policy as our compliance program evolves.

2Where We Store Your Data

We take data sovereignty and security seriously. Your trust is the foundation of our platform.

Data Residency
Customer data is hosted securely in-region. By default, we store data in the EU (Netherlands), and data residency may vary based on customer requirements and location (including UK and US options).
Encryption
TLS 1.3 (Transit) and AES-256 (At Rest).

3Data We Collect

To provide our AI Call Intelligence services, we may collect and process the following:

  • Account Information: Name, business email, phone number, and company details.
  • Lead Intelligence Data: Voice recordings, voicemail transcripts, message metadata, and chat logs. This data is essential for the core functionality of our service (creating "Prospect Cards").
  • Technical Data: IP addresses, browser type, and device information.

4Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

TypePurposeExamples
Strictly NecessaryEssential for the website to function (e.g., logging in, security). You cannot switch these off.sb-auth-token
csrf-token
PerformanceMeasure how you use the site so we can improve it. All data is anonymized._ga (Google Analytics)
MarketingUsed by third parties to build a profile of your interests and show relevant ads on other sites._gads (Google Ads)
_lms_analytics (LinkedIn)

5AI & Data Processing

Our core service utilizes Artificial Intelligence to analyze communications. We partner with industry-leading processors:

  • Twilio: For telephony infrastructure.
  • Deepgram: For real-time transcription (speech-to-text).
  • OpenAI (Whisper): For voicemail and post-call transcription of recordings (audio-to-text).
  • OpenAI: For intent analysis, classification, and summarization.
  • ElevenLabs: For voice synthesis.

In practice, we use Deepgram for live speech-to-text during calls, and OpenAI Whisper for post-call and voicemail transcription of recordings.

We have strict Data Processing Agreements (DPAs) with all sub-processors to ensure your data remains protected.

6Your Rights

Under data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

7Contact Us

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Contact Privacy Team

Squawker Inc., a Delaware corporation
8 The Green, STE R, Dover, DE 19901, USA
privacy@squawker.ai