100%
of calls reviewable
EVERY CONVERSATION
Every call, recorded. Every word, searchable.
Recordings, transcripts, summaries, outcomes, and call signals stay attached to the revenue record.
Squawker answers every call. Every lead qualified.
Platform connection
Turn each call into a useful record.
Call intelligence keeps recordings, transcripts, summaries, outcomes, and caller signals attached to the CRM context a team can review.
Recording and transcript
Each call can be stored with a transcript, summary, caller details, and timeline context so teams do not rely on memory.
Intent and outcome
Squawker classifies the reason for the call, urgency, status, and next step so operators can prioritize the work that matters.
Coaching signals
Managers can review call patterns, missed opportunities, response quality, and handoff behavior across locations.
Timeline review
A useful call record shows the recording, transcript, summary, outcome, and next step in one reviewable timeline.
Searchable
transcripts and summaries
Outcome
captured on the record
Noise
filtered before billing
Connects to
API
Push qualified records to any system that accepts inbound data.
Webhooks
Fire events on lead creation, status change, and qualification.
Manual review queue
Route records to a human before they leave Squawker.
Export
CSV and JSON export for reporting and bulk migration.
Use Squawker CRM mode, route records through API or webhooks, hold them for manual review, or export them for reporting.
Concrete example
How this module shows up in the workflow.
Example: a missed service call becomes a transcript, summary, caller intent, and reviewable outcome without the manager replaying every recording.
Audio proof
Hear the workflow begin with Polly.
Read the transcript here, or open the full demo page for the load-tested recording experience.
Listen to the callPolly demo call
Transcript onlyTranscript
Transcript excerpt: Polly greets the caller, understands purchase intent, asks qualifying questions, captures the model interest, and creates a follow-up path for the sales team.
Product surfaces
Review the call context surfaces.
The screenshots on this page focus on the record, summary, task, and follow-up views that help operators understand what happened.
Frequently asked questions
Does call intelligence include transcripts?
Yes. Call records can include recordings, transcripts, summaries, intent, outcome, and recommended follow-up context.
How does this help managers?
Managers can review patterns across locations, compare outcomes, and spot missed opportunities without listening to every call first.
How does call intelligence connect to attribution?
Source and campaign context can stay attached to the conversation record, making it easier to evaluate which demand paths produced useful work.
Pair call intelligence with