Conversation intelligence
Know what happened on every call
Squawker turns call recordings and transcripts into summaries, outcomes, intent signals, coaching moments, and reporting context.
Module depth
How this module moves revenue work forward.
Squawker connects the module to the larger revenue workflow so teams can see how demand is captured, structured, routed, and improved over time.
Recording and transcript
Each call can be stored with a transcript, summary, caller details, and timeline context so teams do not rely on memory.
Intent and outcome
Squawker classifies the reason for the call, urgency, status, and next step so operators can prioritize the work that matters.
Coaching signals
Managers can review call patterns, missed opportunities, response quality, and handoff behavior across locations.
Timeline review
A useful call record should show the recording, transcript, summary, outcome, and next step in one reviewable timeline.
Proof buyers should see
Why buyers care
The work behind the claim.
- Transcript example
- Call timeline
- Reporting view
Recording and transcript
Each call can be stored with a transcript, summary, caller details, and timeline context so teams do not rely on memory.
Intent and outcome
Squawker classifies the reason for the call, urgency, status, and next step so operators can prioritize the work that matters.
- Summary
- Caller intent
- Outcome
- Recommended follow-up
Coaching signals
Managers can review call patterns, missed opportunities, response quality, and handoff behavior across locations.
Timeline review
A useful call record should show the recording, transcript, summary, outcome, and next step in one reviewable timeline.
Reporting context
Call intelligence connects to attribution and CRM so teams can separate conversation volume from qualified demand.
Audio proof
Hear the workflow begin with Polly.
Play the call or read the transcript to see how intent becomes structured follow-up.
Polly demo call
Transcript
Transcript excerpt: Polly greets the caller, understands purchase intent, asks qualifying questions, captures the vehicle interest, and creates a follow-up path for the sales team.
Product views
See the workflow surfaces.
These views show how Squawker organizes conversations, records, tasks, and follow-up across the platform.
Frequently asked questions
Does call intelligence include transcripts?
Yes. Call records can include recordings, transcripts, summaries, intent, outcome, and recommended follow-up context.
How does this help managers?
Managers can review patterns across locations, compare outcomes, and spot missed opportunities without listening to every call first.
How does call intelligence connect to attribution?
Source and campaign context can stay attached to the conversation record, making it easier to evaluate which demand paths produced useful work.
Next paths