Squawker

NETWORK GOVERNANCE

Govern the network. Empower the dealer.

Product knowledge, rollout controls, and account context support complex dealer networks.

Squawker answers every call. Every lead qualified.

Platform connection

Control product knowledge across a dealer network.

OEM intelligence helps network teams maintain product context, rollout rules, local overrides, and dealer-level visibility.

Product profiles and inventory context

Complex product lines need governed detail so Polly can answer useful questions without drifting from approved information.

Dealer governance

Networks need shared controls and local flexibility, with clear account-level boundaries.

Rollout controls

OEM teams can stage deployment, review readiness, and keep governance copy conservative until proof is approved.

Brand governance

Shared manufacturer context can be governed centrally while dealer-specific account rules preserve local operating detail.

OEM

knowledge governance

Dealer

local context

Regional

rollout controls

Audit

ready configuration

Connects to

API

Push qualified records to any system that accepts inbound data.

Webhooks

Fire events on lead creation, status change, and qualification.

Manual review queue

Route records to a human before they leave Squawker.

Export

CSV and JSON export for reporting and bulk migration.

Use Squawker CRM mode, route records through API or webhooks, hold them for manual review, or export them for reporting.

Concrete example

How this module shows up in the workflow.

Example: a dealer can use local routing while the OEM keeps product messaging, program rules, and governance consistent.

Product surfaces

Review network knowledge and account context.

The product views highlight governed knowledge, account records, and handoff context for teams managing multiple dealer accounts.

Customer records connect longer-term account value to live conversation history.
Existing leads can be routed with context instead of forcing callers through a phone menu.

Frequently asked questions

Can OEM knowledge be shared across dealers?

Yes. Shared product and manufacturer context can sit alongside dealer-specific account overrides and rollout controls.

Does this expose dealer data across accounts?

No. Enterprise architecture and row-level security are designed around tenant boundaries and account-scoped access.

Network context pairs with

Keep OEM knowledge connected to dealer operations.