Hear Polly in action
A real inbound call to a Scottish motorcycle dealership. Polly has access to hundreds of voices and accents. For this demo, she's using a Scottish voice tailored to the dealer's location and brand personality. Listen to the conversation and watch the entire Squawker lifecycle unfold, from first ring to qualified lead.
West Coast Triumph - Inbound Call
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The transcript will appear in real time as the call plays
Polly accesses three knowledge bases in real time
While the conversation is happening, Polly retrieves context from the dealership's trained knowledge base, the OEM product catalogue, and live dealer inventory, all simultaneously.
Polly
RAG retrieval in real time
15
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0.65
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Organization Knowledge Base
West Coast Triumph
Opening hours
Tue-Thu 9:00-17:30, Fri-Sat 9:00-17:00
Showroom visits
Walk-in or booked appointments
Finance provider
Triumph Financial Services
Part-exchange
Valuations available in-store
Current offers
PCP deals on 1200 RS range
OEM Knowledge Base
Triumph UK
Speed Triple 1200 RS
180 bhp, Öhlins semi-active, Brembo Stylema
Electronics suite
Full IMU, cornering ABS, traction control, 5 ride modes
Track features
Track mode, pit-lane limiter, lap timer
Speed Triple comparison
RS: Öhlins semi-active + carbon fibre bodywork
Colour options
Storm Grey, Sapphire Black
Dealer Inventory
Crawled nightly
2025 Speed Triple 1200 RS
In stock - Storm Grey, 0 miles, showroom ready
2025 Speed Triple 1200 RS
In stock - Sapphire Black, 12 miles demo unit
2024 Speed Triple 1200 RR
Pre-owned - 2,400 miles, full service history
Part-exchange values
Speed Triple 1050: £5,800-£7,200 depending on condition
Last crawled
Today at 03:00 AM - 147 units indexed
Every lead, saved and qualified. Visible to your team instantly
Within seconds of the call ending, Polly creates a structured lead record, scores it with AI-powered BANT qualification, and pushes it to your team on web and mobile. No data entry. No delays. No leads lost.
Lead Record
New LeadBANT Qualification
£3,000 deposit, 4-year term, 8,000 miles/year — finance route confirmed
Current Speed Triple owner, making own purchase decision
Specific model identified, upgrading for performance + track days
"Next 4 to 8 weeks"
AI Summary
James Carter called enquiring about upgrading from his current Speed Triple to the Triumph 1200 RS. He enjoys the performance and handling of his current bike and has track days planned later this year. Looking to upgrade within 4-8 weeks. Finance details captured: £3,000 deposit, 4-year term, approx. 8,000 miles/year. Polly invited him to view the bike in the showroom. Email captured: james_carter@outlook.com. Callback number confirmed. High-intent buyer with specific model interest, clear use case, and finance details provided. Recommended: immediate follow-up with finance quote and showroom appointment.
Activity Timeline
Inbound call answered by Polly
0s
Call completed - transcript saved
2m 35s
Lead record created
2m 37s
BANT qualification: Score 85/100 (A)
2m 37s
AI summary generated
2m 38s
WhatsApp follow-up sent
2m 40s
Email follow-up sent
2m 40s
Team notified (web + mobile + email)
2m 41s
Follow-up task created: "Call James Carter"
2m 42s
Your team sees this instantly
Squawker
now
New Lead: James Carter
Triumph 1200 RS · BANT Score: 85/100 (A)
View full lead details on mobile or web
See call transcript and AI summary
Take over from Polly and respond directly
Instant follow-up, before they hang up the phone
Within 60 seconds of the call ending, James receives a WhatsApp message and email with a summary of the conversation. No manual effort. No delay.
West Coast Triumph
Business Account
Thanks for your enquiry - Triumph 1200 RS
From: West Coast Triumph <sales@westcoasttriumph.demo>
Customer replies? The lead record updates automatically
When James replies to the WhatsApp message, Polly responds intelligently and the CRM record is enriched with part-exchange interest. No duplicates. One consolidated lead.
West Coast Triumph
Hi James, thanks for calling West Coast Triumph today...
14:32
James Carter
Thanks for the quick reply! One more thing — I'd like to part-exchange my current Speed Triple. Can you give me an idea of what it's worth?
Polly (auto-reply)
Great question, James! We can definitely arrange a part-exchange valuation for your Speed Triple. Our team can assess it when you pop in. I've flagged this with the sales team so they're prepared. Is there anything else you'd like to know?
Your team has full visibility on web and mobile. The customer can keep messaging. Polly responds until a team member takes over from any device.
Lead Record Updated
Auto-updatedAI Summary Updated
James Carter called enquiring about upgrading from his current Speed Triple to the Triumph 1200 RS. He enjoys the performance and handling of his current bike and has track days planned later this year. Looking to upgrade within 4-8 weeks. Post-call: James replied via WhatsApp asking about part-exchange value for his current Speed Triple. Polly confirmed valuations are available in-store and flagged with sales team to prepare. Recommended: immediate follow-up with finance details, part-exchange valuation, and stock availability.
New Activity
Already use a CRM or DMS? Squawker syncs to it
Lead data flows automatically to your existing platforms. No re-keying. No exports.*
Squawker CRM
Source of truth
*Integration availability varies by platform. Custom integrations may be subject to additional costs.
See the full cycle in your business
From first ring to qualified lead in seconds. Book a demo to see Polly handle your calls.